Terms and Conditions & Refund Policies

Please read and consider carefully before you book.

Terms and Conditions :
1. Bookings are not confirmed until we receive full payment. Pay within 3 days after your booking, otherwise the booking will be canceled.
2. Booking and Payment must be completed at least 3 days before the event.
3. If you are late more than 10min at the rendezvous (including no show), our guides will leave you, and no refund are due.
4. We accept only credit card via Paypal or allPay, costs are quoted in $USD and include GST.
5. Our guides reserve the right to alter the itinerary.
6. Trips will be carried on in a moderate rainy day. Participants that decide not to attend/participate on the basis of weather forfeit their full trip fare.
7. All safety instructions given by our guides must be adhered to or you will be removed from the trip for the safety of yourself and others. No refund are due.
8. With your booking you acknowledge the general contract conditions as a component of the contract between yourself and Shawa Canyoning.

Refund Policies :
1. The cancellation noticed 7 days and more prior to commence, full charge will be refund.
2. The cancellation noticed less than 7 days prior to commence, no refund will apply.
3. The bookings are transferable before 24h prior to commence with no charge.
4. Cancellation by Shawa Canyoning (mainly weather issue), full charge will be refund.
5. Any postpone by yourself will cost you another 30% of trip fare.
6. With your booking you acknowledge the general contract conditions as a component of the contract between yourself and Shawa Canyoning.

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